Development & enhancements
ABAP developments, reports, forms, customer change requests, and technical support for implementation and rollout teams.
SAP · ERP · Intelligent automation
Technology that
works. Partners
who deliver.
From enterprise integrations to everyday workflows, we help turn your next requirement into a clear, practical delivery plan.
Project delivery · Subcontracting · Ongoing support
CONNECTED BUSINESS. CLEARER OPERATIONS.
SAP & ERP
Business transactions
Business transactions
↔
External platforms
APIs & business services
APIs & business services
One connected workflow.
Validate → Integrate → Monitor → Resolve
Validate → Integrate → Monitor → Resolve
People & approvals
↔
Operational visibility
Designed for traceable, maintainable delivery
BASED IN DUBAI · OPEN TO GLOBAL COLLABORATIONClear scope. Visible progress. Agreed outcomes.
What we help you build
Enterprise expertise.
Practical execution.
Indo Software Solutions collaborates with businesses and delivery partners on defined work packages, additional team capacity, and ongoing application support.
System integration
Connect enterprise applications and external services through APIs, data mappings, validation, and exception handling.
SAP application support
Incident investigation, defect correction, root-cause analysis, and agreed improvements through flexible AMS engagements.
Workflows & AI assistance
Reduce repetitive handoffs with approval workflows, document processing, and AI-assisted exception review.
Custom web applications
Business websites, portals, and operational dashboards built around the tasks your users need to complete.
Flexible delivery capacity
Defined deliverables, subcontracting, and dedicated resource arrangements with responsibilities agreed before kickoff.
Interactive solution showcase
Make complex work
easier to manage.
Explore three illustrative solution concepts. Each demonstrates how a business requirement can become a practical workflow.
Illustrative demos using sample data. These are not customer deployments or client performance claims.
Application management
A clearer path from issue to resolution.
Indicative partner pricing · November 2026
Support that fits
your workload.
Proposed remote SAP technical AMS packages. Final scope, resource mix, coverage, and service levels are confirmed in a written proposal.
Essential
For lighter support needs
per month · 20 included hours
- Incident triage & defect analysis
- One primary technical workstream
- Monthly activity summary
- Scheduled business-hours support
Growth / Recommended starting point
For ongoing operations
per month · 40 included hours
- Incidents & minor enhancements
- Integration troubleshooting
- Weekly progress review
- Root-cause documentation
Extended
For higher support demand
per month · 80 included hours
- Prioritized technical work queue
- Changes & regression assistance
- Weekly capacity planning
- Release & handover coordination
| Engagement | Indicative rate | Basis |
|---|---|---|
| Ad hoc SAP technical support | Per hour · 4-hour minimum | |
| Dedicated technical consultant | Per month · up to 160 hours | |
| Implementation or fixed-scope project | Custom quotation | Milestones and acceptance criteria |
Plan your ad hoc support budget
Enquire about this scope ↗Budgetary proposal only, not a binding quotation. Currency options are independently proposed commercial prices, not live exchange conversions. Remote delivery; Monday–Friday, 09:00–18:00 UAE time, excluding agreed holidays. Typical scope is SAP technical L2/L3 work; functional, Basis, security, licences, cloud fees, onsite travel, taxes and 24/7 coverage are excluded unless quoted. Hours are shared across agreed tasks, do not roll over, and require agreed prioritization. Extra hours need approval at the ad hoc rate. Response and resolution SLAs are agreed after landscape assessment; no guaranteed resolution time is implied. Minimum suggested retainer term: three months. Rates subject to scope confirmation and written agreement.
How we work together
A delivery process you can follow.
01
Understand
Review your landscape, business priorities, access needs, and delivery constraints.
02
Agree
Define scope, owners, milestones, commercials, and acceptance criteria.
03
Deliver
Work in visible increments with reviews, testing evidence, and issue tracking.
04
Support
Document the solution, transfer knowledge, and plan ongoing improvements.
Let’s start with your requirement
A focused first assignment.
A foundation for partnership.
Share your current challenge, technology stack, and preferred timeline. We can then propose a practical scope and engagement model.
Start a WhatsApp conversation ↗Syed Niyamathullah
Indo Software Solutions
Dubai, UAE
Project delivery · Subcontracting
Dedicated resources · AMS support